Guarantee

Our Guarantee

We offer a 100% guarantee. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!

Sales support

We pride ourselves on our amazing sales support. Please contact us at info@safetyandrescue.co.nz for any assistance you may require

Pelican Products Guarantee

Pelican guarantees its products for a lifetime against breakage or defects in workmanship. Pelican cases are guaranteed to be watertight to a depth of 3 feet for 30 minutes (IP 67) unless otherwise stated if properly closed with undamaged o-ring in place. Pelican’s liability is limited to the case and not its contents. This guarantee does not cover the lamp or batteries (rechargeable or alkaline) for lights. Any liability, either expressed or implied, is limited to replacement of the product. This guarantee is void if the Pelican™ product has been abused beyond normal and sensible wear and tear. This guarantee does not cover shark bite, bear attack or damage caused by children under five.